Privacy Policy
Last updated: 9 July 2026
Welcome
At NeuroNest North Yorkshire, Your privacy matters to us. We believe trust, kindness and transparency should extend to how we look after your personal information.
This Privacy Policy explains what information we collect, why we collect it and how we keep it safe.
Who We Are
NeuroNest North Yorkshire is a community-focused organisation providing wellbeing events, workshops, walks, support groups, memberships and resources for people of all neurotypes.
If you have any questions about this policy, you can contact us at:
Email: neuronest.uk@gmail.com
What information we collect
Depending on the service you use, we may collect:
* Your name
* Email address
* Phone number (if provided)
* Booking information
* Membership details
* Payment information (processed securely through our payment provider)
* Accessibility requirements or adjustments you choose to share
* Emergency contact details (for certain activities where appropriate)
* Messages you send us through forms or email
We only collect information that is necessary to provide our services.
How we use your information
We use your information to:
*Process bookings
* Manage memberships
* Send booking confirmations and updates
* Contact you about changes to an event
* Provide accessibility adjustments where possible
* Respond to enquiries
* Improve our services
* Send newsletters or updates if you've chosen to receive them
We will never sell your personal information.
Accessibility information
If you choose to tell us about any accessibility, communication or sensory requirements, we will only use this information to help make your NeuroNest experience as comfortable, welcoming and accessible as possible.
This information will be treated respectfully and confidentially.
Our approach to accessibility
We recognise that everyone's nervous system is different. Any accessibility information you choose to share is used solely to help us make reasonable adjustments and create a welcoming, supportive experience. Sharing this information is always optional.
Payments
Payments are process securely through trusted third-party providers. NeuroNest does not store your full payment card details.
Cookies
Our website may use cookies to help the website function properly and improve your experience.
You can manage cookie preferences through your browser settings.
How we protect your information
We take appropriate measures to keep your information secure and only allow access where it is needed.
How long we keep your information
We only keep personal information for as long as necessary to provide our services, meet legal obligations or resolve disputes.
Your rights
Under UK GDPR, you have the right to:
* Access your personal information
* Correct inaccurate information
* Request deletion of your information (where legally possible)
* Restrict how your information is used
* Object to certain processing
* Request a copy of your information
Third-party services
Our website may use trusted third-party services such as:
* Wix
* Payment providers
* Email marketing services
* Google maps
* Social media platforms
Each provider has its own privacy policy.
Children's privacy
Some NeuroNest activities welcome children and families.
Any information relating to children will only be collected where necessary and will normally be provided by a parent, guardian or responsible adult.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact us
If you have any questions about this Privacy Policy or how your information is used, please contact us:
NeuroNest North Yorkshire
Email: neuronest.uk@gmail.com